Last Revised: January 1, 2024
Table of Contents
- 1. Acceptance of the Terms
- 2. The Services
- 3. Booking and Confirmation
- 4. Pricing and Payment
- 5. Cancellation and Refund Policy
- 6. Customer Conduct and Responsibilities
- 7. Service Provider Responsibilities
- 8. Use Restrictions
- 9. Minors
- 11. Intellectual Property Rights
- 12. Links To And From The Website
- 13. Social Media Features
- 14. Advertisements, Promotions, Sponsorships and Benefits
- 15. Availability
- 16. Changes to The Website
- 17. Disclaimers and No Warranties
- 18. Limitation of Liability
- 19. Indemnification
- 21. Termination of the website’s operation
- 22. General
- 23. Contact
1. Acceptance of the Terms
1.3. The website is intended for individuals who are at least eighteen (18) years old.
2. The Services
2.1. As a private taxi transportation operator in Israel, I provide the following services:
- Transportation of passengers arriving at Ben Gurion Airport in Tel Aviv to their place of accommodation (“Airport transfers”).
- Transportation of passengers to sites and tourist attractions throughout Israel along predetermined routes (“Tours and day trips”).
- Transportation of passengers arriving at Haifa port and Ashdod port by cruise ships to sites and tourist attractions throughout Israel along predetermined routes and then return to the cruise ships (“Shore excursions”).
- Transportation of passengers who wish to explore Israel based on their individual itineraries and preferences (“private driver service”).
2.2. All services refer to point-to-point transportation of passengers, each with a reasonable amount of personal luggage. I and any of my representatives reserve the right to refuse transportation of pets, live animals, hazardous items, materials prohibited by law, any type of cargo that may pose a threat to public safety and/or hold the potential to cause damage to property.
2.3. All services do not include meals, beverages, entrance fees, guidance, accommodation, personal travel insurance, toll road fees, parking lot fees or any other expenses unless stated otherwise.
2.4. Any of the services can be provided by a variety of vehicles depending on availability, the number of passengers and the expected amount of luggage. It is important to note that an average-sized vehicle in Israel typically accommodates either 3 passengers each with a large suitcase or 4 passengers each with a carry-on. Larger vehicles are available for parties of more than 4 passengers and/or for passengers traveling with excess baggage (“large vehicles”).
2.5. An infant car seat or a child booster seat can be provided upon advanced request, subject to availability and vehicle type. I shall not be held responsible in the event of insufficient or partial delivery.
2.6. All services are subject to availability and must be booked and confirmed in advance.
2.7. I reserve the right to add, change, or discontinue services at any time without prior notice.
3. Booking and Confirmation
3.1. To book any of the services, you will need to fill out the contact form on the website and indicate essential details such as your name, your email address, the required service(s), the number of passengers, the expected amount of luggage, and any other special requirements or requests. You can also contact me by phone or by sending a text message, but in order to provide you with a detailed quote your email address will be necessary.
3.2. All reservations must be confirmed. A confirmation will be sent to the email address you specified in your contact details. It is your responsibility to ensure the accuracy of the information provided during the reservation process and to notify of any discrepancies or required modifications.
3.3. For reservations made more than a month before the scheduled service, a reminder message will be sent one week prior to the booked journey to the email address or the phone number specified during the reservation process. Failure to receive the reminder, for any reason, does not constitute a cancellation notice. In case of uncertainty, it is your responsibility to verify that the reservation is valid.
4. Pricing and Payment
4.1. Prices for select services are available on relevant pages of the website. All prices marked with “$” are in U.S. dollars (both on the website and throughout this document) and do not include VAT. I reserve the right to change the prices presented on the website at any time without prior notice.
4.2. Service prices vary greatly depending on various factors including the type of service, the vehicle’s type and size, travel distance, time of day, day of the week, and any special requirements. You will receive a detailed quote that will clearly outline the total cost, taking into account your requested service(s), desired itinerary and all other aforementioned factors. This transparent approach is a key aspect of my customer service, ensuring you can make an informed decision.
4.3. For Tours and Day Trips, Shore Excursions, and Private Driver Service there is a fixed rate of $40 per hour or part thereof for any time exceeding the confirmed journey duration.
4.4. Confirmation of all reservations is subject to the payment of an advance deposit, as follows:
- For journeys up to 70 kilometers – $50
- For journeys up to 200 kilometers – $100
- For journeys over 200 kilometers – $300
- For journeys with a large vehicle up to 400 kilometers – $200
- For journeys with a large vehicle over 400 kilometers – $300
Non-response to the payment request and the transfer of the deposit within 24 hours of the time it was issued will be considered as if you have waived the reservation and it will no longer be valid.
4.5. The remaining payment is expected in cash at the end of the journey unless otherwise agreed upon, in either U.S dollars ($USD) or New Israeli Shekels (₪NIS). The applicable exchange rate for converting $USD to ₪NIS will be the one of the day of payment or the most recent rate available. It is your responsibility to ensure that you possess the necessary means to make the payment as required. For multiple journeys booked together, the remaining payment is expected upon the completion of the last journey.
4.6. If you prefer to pay the total amount in advance using an international credit card, kindly indicate this when contacting me. I utilize online payment processors like PayPal allowing me to send personalized payment requests and ensuring a high level of security for international money transfers. Be aware that some payments may be subject to foreign currency processing costs, including currency conversion fees, transfer charges and other processing commissions.
5. Cancellation and Refund PolicyIn an effort to provide you with maximum flexibility in planning your travel, I have implemented a simple and clear cancellation and refund policy as follows:
- For cancellations made more than 12 hours before the scheduled reservation – full refund of the deposit and of any other advance payments if applicable.
- For cancellations made less than 12 hours before the scheduled – no refund of the deposit. Other advance payments will be fully refunded if applicable.
6. Customer Conduct and Responsibilities
6.1. You are responsible for providing accurate information during the reservation process, including valid contact details, clear pick-up and drop-off locations, the number of passengers, the expected amount of luggage and any other special requirements related to the desired service. I will not be liable for any delay, loss, damage, cost or expense incurred to you or any other person as a result of inaccurate information provided by you during the reservation process.
6.2. For airport transfers, it is your responsibility to promptly notify me in the event of a significantly delayed arrival or if your flight is canceled in order to avoid the potential cancellation of your reservation and/or loss of your deposit. I typically track flights in real-time for minor delays and make necessary adjustments to ensure that your transfer is available for you as planned. As part of the service, the standard waiting time at the airport is up to 90 minutes from the time of landing. After that, the rate of $40 per hour or part thereof will apply.
6.3. For all services other than airport transfers, it is your responsibility to be waiting at the designated pick-up point at the scheduled time. As part of the service, the standard waiting time is up to 15 minutes. After that, the normal rate of $40 per hour or part thereof will apply.
6.4. You are expected to behave respectfully towards service providers, other users, and property. Any disruptive, offensive, violent, threatening behavior, intoxication, or inappropriate attire, causing significant discomfort to others or posing a threat to their safety may result in the refusal of service without any refund or compensation.
6.5. You will be held responsible for any damages caused by you that may require necessary repairs, and charges will be applied accordingly.
6.6. You are expected to comply with local laws and regulations at all times.
6.7. You are required to wear a seat belt at all times throughout the journey to ensure your safety. Failure to comply may result in receiving a fine, for which you will be responsible for covering the incurred financial penalty.
6.8. It is your responsibility to confirm the operational status of any site or attraction along the planned route, ensuring it is open to the public on your intended day of travel. Neither I nor any of my representatives can be held responsible for unforeseen changes in opening hours, sudden closures without prior notice, malfunctions, or sub-optimal performance of any site or attraction. Additionally, I am not liable for any complaints related to sites or attractions, including those recommended by me or by any of my representatives, whether verbally, in writing, personally, or through the website. In any of these situations, you will not be entitled to compensation or a refund.
6.9. It is highly recommended that you carry an active and charged mobile phone to receive and make local phone calls at all times. Please be aware that using your mobile phone outside your country may incur special rates and costs. I shall not be liable for, nor bear any expenses in this matter. Such usage shall be at your sole and exclusive expense.
6.10. In case you decide, for any reason whatsoever, to terminate the service before reaching the final destination as agreed and confirmed by you, you will not be entitled to compensation or a refund.
7. Service Provider Responsibilities
7.1. While I strive to deliver timely service, neither I nor any of my representatives can be held responsible for delays caused by unforeseen factors beyond our control, such as traffic, weather conditions, road closures, security limitations, or sudden technical malfunctions.
7.2. In the event that a booked service cannot be provided for any reason, I will make every effort to notify you well in advance using the contact details provided during the reservation process. You will be given the option to choose an alternative service when applicable or be offered a full refund.
7.3. While I take every necessary precaution for your safety, neither I nor any of my representatives, shall be held liable for any loss, damage, injury, or delay resulting from circumstances beyond our control. All vehicles are covered by insurance as required by law. It is strongly recommended that you also obtain personal insurance to cover health and bodily damages.
7.4. Neither I nor any of my representatives will be held liable for any loss, theft, or damage to personal belongings resulting from the service. It is advised to keep your valuables secure. I strongly recommend purchasing comprehensive travel insurance that covers baggage damage and loss. In the event that it is possible to locate a lost item for you, you will be offered the option to retrieve it independently or make necessary arrangements for its retrieval at your expense.
7.5. I and/or any of my representatives may take photographs for advertising, publicity and promotional purposes while providing the service, to be published on the website or in other marketing materials, all subject to applicable privacy laws. If you do not agree to be photographed, it is your responsibility to point it out before such photographs are taken. You consent and agree that any photograph taken may be used, adapted, reproduced, publicly distributed, or exhibited for the purposes mentioned above. You will not receive compensation for the use of such photographs. By expressing your consent you release and hold me and/or any of my representatives harmless from any and all claims that may arise from the use, adaptation, reproduction, distribution, broadcast, or exhibition of such photographs.
8. Use RestrictionsThe following conducts are strictly prohibited when using the website and may expose violators to civil and/or criminal liability. Unless otherwise explicitly permitted in writing by me you may not:
- Use the website and/or the content for any illegal, immoral, unlawful or unauthorized purposes, for non-personal or commercial purposes or for any other purpose for which the website is not intended.
- Make any use of the content on any other website or networked computer environment for any purpose without my prior written consent.
- Sell, license, or exploit any use of or access to the website and/or the content for any commercial purposes.
- Falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that I endorse you, your website, your business or any statement you make, or present false or inaccurate information about the website.
- Interfere with or disrupt the operation of the website or the servers or networks that host the website, or disobey any laws, regulations, requirements, procedures, or policies of such servers or networks.
- Interfere with or violate users’ rights to privacy and other rights, or harvest or collect personally identifiable information about users without their express consent, whether manually or with the use of any robot, spider, crawler, any search or retrieval application, or use other manual or automatic device, process or method to access the website and retrieve, index and/or data-mine information.
- Take any action that imposes, or may impose, an unreasonable or disproportionately large load on the website infrastructure, as determined by me.
- Bypass any measures I may use to prevent or restrict access to the website.
- Copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile, or disassemble any portion of the content made accessible by me on or through the website, or publicly display, reproduce, create derivative works from, perform, distribute, or otherwise use such content.
- Copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to my proprietary rights, including my intellectual property (as defined below), in any way or by any means.
- Frame or mirror any part of the website without my prior express written authorization.
- Create a database by downloading and storing all or any of the content from the website.
- Transmit or otherwise make available in connection with the website any virus, worm, Trojan Horse, time bomb, web bug, spyware, or any other computer code, file, or program that is intended to or may damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component.
- Infringe and/or violate any of the terms.
9.1. The website is intended for users over the age of eighteen (18).
9.2. I reserve the right to request proof of age at any stage so that I can verify that minors under this age are not using the website.
9.3. I reserve the right to block any person under the age of eighteen (18) from accessing or using the website and will make all efforts to promptly delete any personal information with regard to such user.
11. Intellectual Property Rights11.1.The website, its content and proprietary assets and any and all intellectual property rights pertaining thereto are owned by me and are protected by applicable copyright and other intellectual property laws and international conventions and treaties.11.2. Nothing constitutes a waiver of my intellectual property under any law. It is strictly forbidden to copy any of the content of the website whether in part or in full or use it for any purpose without my express consent. Violations may be exposed to civil and/or criminal liability.
12. Links To And From The Website
12.1. I welcome links to any page on the website. You are free to establish a hypertext link to the website, as long as the link does not state or imply any connection or approval of your website, products and/or services by me, and does not portray me in a false or otherwise offensive manner. You may not link to the website from a website that you do not own or have permission to use. By linking to the website, you represent that your website does not contain content that is unlawful, offensive or infringing third party rights. However, I do not permit framing or inline linking.
12.2. Some links on my website lead to websites and services not operated by me. These linked websites and services are not under my control and I am not responsible for their availability. I do not endorse, and am not liable for, any content, including but not limited to advertising, products or other information on or available from such linked websites and services or any link contained in them.
12.3. In addition, I am not responsible or liable for the privacy practices or any other practices of linked websites and services. Your access to, use of, and reliance upon any such websites, services and content as well as your dealings with such third parties are at your sole risk and expense.
12.4. I reserve the right to terminate any link at any time. You acknowledge and agree that I shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any services, content, products, or other materials available on or through such linked websites or resources.
13. Social Media Features
13.1. The website may contain social sharing and posting features and other integrated tools like buttons for sharing and posting content via social networks (“Social Features“).
14. Advertisements, Promotions, Sponsorships and Benefits
14.1. I reserve the right to display on the website advertisements, promotions and sponsorships from third parties, and offer benefits provided via third parties.
14.2. Please note that I make no warranties or representations concerning such advertisements, promotions, sponsorship and benefits whether or not I have control over them.
14.3. I may be entitled to certain shares of the earnings from such advertisements, promotions and sponsorship. you agree, acknowledge and consent that you will not be entitled to any compensation with respect to such monetary amounts.
14.4. I assume no responsibility for such third party advertisements, benefits and sponsorships and will not be liable for any damage or loss, cost or expense incurred to you or any other person as a result of or in connection with third party advertisements, benefits and sponsorships.
14.5. All the information contained in such advertisements and commercials belongs solely to the advertisers and I make no warranties or representations in respect of such, whether or not I have control over such advertisements or commercials and these are provided on an “as is” basis.
14.6. I and/or my representatives are not obliged to nor can we verify the accuracy of information represented in such advertisements. Thus, I make no representation regarding the accuracy of advertisements.
15. Availability15.1. The website’s availability and functionality depend on various factors, such as communication networks. I do not warrant or guarantee that the website will operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access or error-free.
16. Changes to The Website
16.1. I reserve the right to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently this website or any part thereof, including but not limited to the content or the service without notice, at any time.
16.2. You hereby acknowledge that the content provided under this website, may be changed, extended in terms of content and form or removed at any time without any notice to you. You agree that I shall not be liable to you or to any third party for any modification, suspension, or discontinuance of this website or the content included therein, and/or the service.
16.3. You hereby agree that I am not responsible for any errors or malfunctions that may occur in connection with the performance of or resulting from such changes.
17. Disclaimers and No Warranties
17.1. To the fullest extent legally permissible, the website and content are provided on an “as is”, “with all faults” and “as available” basis. I, including my representatives, disclaim all warranties of any kind, express, implied or statutory, including but not limited to warranties of title or non-infringement or implied warranties of use, merchantability or fitness for a particular purpose and those arising from a course of dealing or usage of trade.
17.2. You may have additional consumer rights under your local laws that this agreement cannot change.
17.3. I and my representatives do not warrant that the use and operation of the website and/or the service and/or the content is or will be secure, timely, accurate, complete, uninterrupted, without errors, or free of viruses, defects, worms, other harmful components or other program limitations.
17.4. I do not warrant that I will correct any errors or defects in the website.
17.5. I and my representatives do not warrant and/or make any representation regarding the use, inability to use or operate, or the results of the use of the website, the service and/or content available thereon or through the website including that the results of using the website and/or service will meet your requirements or your expectations or be free from mistakes and/or will be effective, accurate or reliable.
17.6. I and my representatives disclaim all warranties and conditions with regard to the use of the website, including but not limited to the availability, reliability or the quality of the website, and are not and shall not be responsible for any error, fault or mistake related to any content and/or information displayed within the website.
17.7. I am not responsible for any consequences to you or others that may result from technical problems, including without limitation in connection with the internet such as slow connections, traffic congestion, overload of servers, delays or interruptions, or any telecommunications or internet providers.
17.8. I do not warrant that the booked service will meet your requirements or your expectations and that the performance of the booked service will adhere to the schedule advertised on the website. You hereby release and hold harmless me and my representatives from any delays, booked service cancellation, injuries, deaths, or any other damage which may arise during the booked service.
17.9. Due to the continual development of new techniques for intruding upon and attacking networks, you hereby acknowledge that I cannot guarantee that information provided by you via the website will be secured at all times.
17.10. You agree that use of the website, the service and/or the content therein is entirely at your own risk.
18. Limitation of Liability
18.1. To the maximum extent legally permissible, in no event shall I or any of my representatives be liable for any damages whatsoever, including, but not limited to, direct, indirect, special, punitive, exemplary, incidental or consequential damages of any kind, under any legal theory including, without limitation, contract, negligence, tort, or strict liability. These damages include, without limitation, loss of goodwill, profits, or data, business interruption, arising hereunder, resulting from or arising out of the website, the service, the content and/or your participation in booked services, your use or inability to use the website and/or the content and/or the failure of the website to perform as represented or expected. This also applies to any content, or from my or my representatives’ performance or failure to perform under these terms, any other act or omission of me or my representatives or by any other cause whatsoever; or based upon breach of warranty, guarantee or condition, breach of contract, negligence, strict liability, tort, or any other legal theory, regardless of whether I or my representatives have been advised of the possibility of such damages.
18.2. In any case, without limiting the generality of the foregoing and to the maximum extent legally permissible, the total aggregate liability of myself and my representatives for all damages or losses whatsoever arising hereunder or in connection with your use or inability to use the website, the service and/or the content shall be limited to the amount actually paid by you, if any, to me for use of the website or $1 U.S dollar, whichever is greater. You will not, and hereby waive any right to, seek to recover any other damages, including consequential, lost profits, special, indirect or incidental damages from me and from my representatives.
18.3. Inasmuch as some jurisdictions do not allow the exclusions or limitations as set forth herein, the full extent of the above exclusions and limitations may not apply.
19.1. You agree to defend, indemnify and hold harmless me and my representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses, including but not limited to attorney’s fees, arising from: your use, misuse of, inability to use the website, the service and/or content; your violation of any of these terms, your violation of any third party rights, including without limitation any intellectual property rights or privacy right of such third party, in connection with your use of the website; and any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party with relation to the website, the service and/or the booked service. It is hereby clarified that this defense and indemnification obligation will survive these terms.
19.2. Without derogating from the foregoing, I reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with me in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining my prior express written approval.
20.2. All changes to these Terms are effective as of the stated “Last Revised” date at the top of the page.
20.3. Your continued use of the website on or after this date will constitute acceptance of, and agreement to be bound by those changes.
21. Termination of the website’s operation
21.1. I may at any time, at my sole discretion, cease the operation of the website or any part thereof, temporarily or permanently, delete any information or content from the website or correct, modify, amend, enhance, improve and make any other changes thereto or discontinue displaying or providing any information, content or features therein without any prior notice.
21.2. You agree and acknowledge that I do not assume any responsibility with respect to, or in connection with the termination of the website’s operation and loss of any data.
22.2. Any claim relating to the website or the use thereof will be governed by and interpreted in accordance with the laws of the state of israel without reference to its conflict-of-laws principles and the united nations convention relating to a uniform law on the international sale of goods may not be applied.
22.3. Any dispute arising out of or related to the website will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts of the Tel-Aviv-Jaffa district, Israel. You agree to waive all defenses of lack of personal jurisdiction and forum non-convenience and agree that process may be served in a manner authorized by applicable law or court rule. Notwithstanding the foregoing, I may seek injunctive relief in any court of competent jurisdiction.
22.4. These terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto.
22.5. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.
22.6. You acknowledge and agree that any cause of action that you may have arising out of or related to the website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
22.7. If any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein.
22.8 You may not assign or transfer these terms, including all rights and obligations hereunder, without our prior written consent and any attempt to do so in violation of the foregoing shall be void. I may assign or transfer these terms without restriction or notification.
22.9. No amendment hereof will be binding unless in writing and signed by Moshe Barak.
22.10. The parties agree that all correspondence relating to these terms shall be written in the English language.