Ben Gurion Airport Arrival Tips

Revised and Updated – May 2025

Landing at Ben Gurion International Airport (TLV), Israel’s primary gateway for international travelers, can feel overwhelming due to its stringent security and immigration procedures. Whether visiting for cultural exploration or business, preparation is key to a smooth arrival.

This guide explains what to expect after landing at Ben Gurion Airport (TLV) and addresses common concerns travelers often have when visiting Israel for the first time. It covers essential information such as navigating customs and security, transportation options including trains, buses, and taxis, how to get a Rav-Kav card for public transport, mobile connectivity tips, and what to expect during Shabbat or Jewish holidays when public transit is limited. You’ll also find practical advice on visas, car rentals, and pre-booked transfers to help make your arrival smooth, hassle-free, and well-prepared.

💡 Just so you know: Some links on this page are affiliate links, meaning I may earn a small commission if you make a purchase or booking, at no extra cost to you. This helps me keep this site running – thank you!

• Starting January 1, 2025, citizens of visa-exempt countries (e.g., USA, Canada, EU, UK, Australia) must apply for and receive an Electronic Travel Authorization (ETA-IL) before traveling to Israel, similar to the ESTA for the U.S. or eTA for Canada. This online authorization is required to board flights to Israel.

• Apply at least 72 hours before your trip through Israel’s official website. The ETA-IL costs 25 ILS (~7 USD) and once approved it is valid for two years or until your passport expires — whichever comes first. It allows multiple visits of up to 90 days each. Travelers without a valid ETA-IL will be denied entry. For travelers requiring a visa, ensure the passport is valid for at least six months and contact the nearest Israeli Embassy well in advance.

• For more details about eligibility, required documents, and the application process, visit the official ETA-IL information page. Be cautious of third-party websites that may charge additional fees or provide inaccurate information.

• Once your plane touches down and taxis to the gate, you’ll disembark into the airport terminal. All passengers from arriving international flights arrive at Terminal 3. Ben Gurion Airport is exceptionally well-signed in Hebrew, Arabic, and English, making navigation straightforward. Simply follow the signs for “Arrivals” and “Passport Control”, which is located on Level G of Terminal 3.

• Security questioning can be thorough but is generally polite. Immigration officers may ask about the purpose of your visit, how long you plan to stay, and where you’ll be staying. Be clear and honest in your responses. To avoid delays and help streamline the process, have your passport, approved ETA-IL (if applicable), and travel details readily available.

• Automated Border Control (ABC) Kiosks: Foreign nationals with an approved ETA-IL can use the self-service Automated Border Control (ABC) kiosks upon arrival. These kiosks scan your passport and take a photo, then issue a small blue entry card. This blue slip replaces a traditional passport stamp and serves as official proof of your legal entry into Israel. Be sure to keep it with your passport throughout your visit. You may also need to present it for VAT refunds or during random security checks.

• Manual Counters: While automated kiosks are the standard for eligible travelers, manned passport control counters are still available for those who cannot use the kiosks — such as passengers with specific visa requirements or anyone directed there by airport staff. Border control officers may ask about the purpose and duration of your visit, as well as your accommodation plans. Previous travel to certain countries might prompt additional questions. Always be honest about your travel history and itinerary. You may also be asked to show proof of a return or onward ticket, so it’s best to have it ready.

• After clearing immigration, follow the signs to “Baggage Claim”. Look for the carousel displaying your flight number. Baggage retrieval at TLV is generally efficient, but wait times can vary. Baggage carts are available free of charge.

• Once you’ve collected your luggage, you’ll proceed to customs. Israel operates a “green channel” and “red channel” system:
  • Green Channel: For passengers with nothing to declare. If you’re carrying only personal belongings, no prohibited items, and no goods exceeding the duty-free allowance, proceed through the green channel.
  • Red Channel: For passengers with goods to declare, or who are unsure. This includes items like large quantities of alcohol or tobacco beyond the allowance, new electronics, or commercial goods.

• Most tourists pass through the green channel without issue. However, random inspections do occur so if in doubt, always use the red channel. Personal belongings like clothing, cosmetics, and other items for personal use can typically pass through the green lane without declaration.

💡 Be aware of Israel’s customs regulations, particularly when it comes to food items, electronics, and cash limits. Certain items — such as raw meat, firearms, and plants — are strictly prohibited. Cash is restricted to 50,000 ILS; any amount above this limit must be declared.

Ben Gurion Airport offers free Wi-Fi throughout its terminals. Travelers can stay connected, check emails, or access travel apps for planning their next steps in Israel.

If your device supports eSIM technology, consider setting one up before your trip. Providers like Airalo, Drimsim, and Yesim offer affordable, tourist-friendly eSIM plans to Israel that activate instantly upon arrival, giving you immediate mobile access. If your device isn’t compatible or you haven’t arranged mobile service in advance, local physical SIM cards are available for purchase at shops in the arrivals hall.

💡Check out my guide The Best eSIM for Israel with helpful tips on choosing the right plan and staying connected throughout your trip in Israel.

Currency exchange counters are available in the arrivals hall of Ben Gurion Airport, but the rates are often less favorable than those you’ll find in city centers. There are also ATMs that accept international cards and may offer better rates depending on your bank’s fees. Carry some Israeli Shekels (ILS) for small purchases or tips, as some services may not accept cards.

A Rav-Kav card is essential if you’re planning to rely on public transportation during your stay in Israel, as cash payments are not accepted. It’s required for most forms of public transit — including trains, buses, and Light Rail systems. You can buy a Rav-Kav card for 5 ILS at the Arrivals Hall or at the train station on Level S of Terminal 3. You can then load credit onto it using cash, a credit card, or the Rav-Kav online mobile app. More information in my guide: Getting Around Israel.

Trains are the fastest and most budget-friendly way to get from Ben Gurion Airport to major cities like Tel Aviv, Jerusalem, and Haifa. The train station is located on Level S (the lower level) of Terminal 3. Trains run several times an hour during the day and about once an hour at night. Keep in mind that trains don’t run during Jewish holidays and on Shabbat, from Friday afternoon until Saturday night. For the most up-to-date schedules and fares, check the official Israel Railways website.

In general, buses are not the most convenient option for traveling from Ben Gurion Airport. Most routes run only on certain days of the week, have irregular schedules, and often require transfers — making them less practical for tourists, especially if you’re unfamiliar with the local system. Keep in mind that buses do not operate on Shabbat (Friday afternoon to Saturday night) and during Jewish holidays.

💡 The only reliable bus option from Ben Gurion Airport is Bus #445 to Tel Aviv, operated by Metropoline. It departs from Terminal 3 every 60–90 minutes and makes stops along key streets in Tel Aviv — such as Dizengoff, Bograshov, HaYarkon, and Ben Yehuda — before reaching its final stop at the Tel Aviv Port. A ticket costs 8 ILS (as of May 2025)

Taxis are available at the official taxi stand just outside the arrivals hall (Level G of Terminal 3). Gett is the designated taxi operator at Ben Gurion Airport. You can order a taxi via the Gett app or at dedicated kiosks inside the terminal. Insist on using the meter or clarify fixed fares for common routes like Tel Aviv or Jerusalem before starting your journey.

💡Be aware that long wait times for taxis can be expected during peak hours, weekends, and on holidays due to high demand and potential driver shortages.

Pre-booked airport transfers offer a convenient, hassle-free, door-to-door option. They’re especially recommended for families, groups, travelers with lots of luggage, or anyone arriving on Shabbat or Jewish holidays when public transport at Ben Gurion Airport is limited. It is a good idea to reserve your airport transfer in advance — especially during peak travel seasons.

Renting a car is a great option if you want maximum flexibility while traveling in Israel. It’s especially ideal if you plan to explore regions where public transportation is limited. You’ll find both major international brands and local rental companies with desks in the Arrivals Hall (Level 1 of Terminal 3), and vehicle pickup is just a short shuttle ride away.

💡 Thinking of renting a car in Israel? Don’t miss out on the best deals — Economybookings lets you compare prices from top providers all in one place, so you get the most value for your money. Another great option to check out is QEEQ, known for competitive rates and frequent promotions.

As of 2025, shared taxi (sherut) services from Ben Gurion Airport to Jerusalem (formerly operated by Nesher) and Haifa (formerly operated by Amal) have been discontinued. Travelers should not rely on this option for onward transportation from Ben Gurion Airport.

💡My guide Traveling from Ben Gurion Airport on Shabbat has up-to-date fares and travel tips to help you navigate weekend transportation from TLV airport.

Traveling to Israel and navigating Ben Gurion Airport can be straightforward and stress-free with a little preparation. From securing your entry documents and understanding customs rules to choosing the best transport options and staying connected, this guide covers the essentials to help you start your trip on the right foot. Remember to plan ahead, stay informed, and take advantage of convenient services like the Rav-Kav card and pre-booked transfers. Safe travels and enjoy your time exploring Israel!

I hope this guide provides you with clear, reliable, and up-to-date information to make planning your arrival in Israel simple and stress-free. With a bit of preparation, you can enjoy a seamless entry and begin your Israeli adventure smoothly. Wishing you safe and wonderful travels!

💡Need a reliable and comfortable airport transfer in Israel? Contact me with your travel details and get a quote today!

About The Author

Moshe Barak is a highly knowledgeable and reputable private taxi service operator in Israel, renowned for his professional approach, friendly attitude, and attention to details.
With over 20 years of experience and a long list of satisfied customers he is the trusted choice by many international travelers seeking reliable transportation with a personal touch during their trip to Israel.

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